TERMS & CONDITIONS
Last Updated: January 13, 2026
1. Use of the Website
By accessing or using the Hank's Bagels website, you confirm that you are at least 18 years of age or are accessing the site under the supervision of a parent or legal guardian. You agree to use this website for lawful purposes only and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website.
2. Orders, Pricing & Availability
All prices listed on our website are subject to change without notice. Menu items and products are subject to availability and may vary by location. We reserve the right to limit quantities and to correct any pricing errors. Prices displayed are in U.S. dollars and do not include applicable taxes or fees unless otherwise stated.
3. Online Ordering & Payment
When placing an order through our website or third-party ordering platform, you agree to provide accurate and complete payment and contact information. You are responsible for all charges incurred under your account. Payment is processed at the time your order is placed.
4. Cancellations, Refunds & Modifications
All food sales are final. Due to the perishable nature of our products, we generally do not offer refunds or accept returns. If you receive an incorrect or unsatisfactory order, please contact the location where your order was placed. Replacements or credits may be issued at our sole discretion.
5. Catering Orders
Catering orders may require advance booking, minimum order amounts, and deposits. Specific terms for catering orders will be communicated at the time of booking. Cancellation policies for catering orders may differ from standard orders.
6. Allergies & Dietary Information
Our kitchen handles wheat, dairy, eggs, nuts, sesame, and other common allergens. While we take precautions to prevent cross-contamination, we cannot guarantee that any item is completely free of allergens. Customers with food allergies or dietary restrictions should exercise caution and consult with staff before ordering.
7. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, audio clips, and software, is the property of Hank's Bagels or its content suppliers and is protected by United States and international copyright laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.
8. User Content & Submissions
By submitting any content to Hank's Bagels, including reviews, photos, comments, or suggestions, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, and display such content for marketing and promotional purposes.
9. Third-Party Links
Our website may contain links to third-party websites or services that are not owned or controlled by Hank's Bagels. We are not responsible for the content, privacy policies, or practices of any third-party websites. You acknowledge and agree that Hank's Bagels shall not be liable for any damage or loss caused by the use of such third-party services.
10. Privacy Policy
We collect personal information such as your name, email address, phone number, mailing address, payment information, and order history to process orders and improve our services. Our website uses cookies and similar tracking technologies. For full details on how we collect, use, and protect your information, please refer to our Privacy Policy.
11. Limitation of Liability
To the fullest extent permitted by law, Hank's Bagels and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or our products. Our total liability for any claim shall not exceed the amount you paid for the specific order giving rise to the claim.
12. Indemnification
You agree to indemnify, defend, and hold harmless Hank's Bagels and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of or in connection with your use of the website or violation of these terms.
13. Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in California.
14. Changes to Terms
Hank's Bagels reserves the right to update or modify these terms and conditions at any time without prior notice. Changes will be effective immediately upon posting on the website. Your continued use of the website after any changes constitutes your acceptance of the revised terms.
15. Contact
If you have any questions or concerns about these terms and conditions, please contact us at support@hanksbagels.com.